Frequently Asked Questions
Answers to common questions from buyers and sellers
Registration & Account
How do I register on PREX?
To register on PREX:
- Click on the "Sign Up" button at the top of the page
- Select your account type as "Buyer"
- Enter your personal information
- Choose email and password
- After email verification, your account will be activated
Is registration on PREX free?
Yes, registration and use of all PREX features are completely free for buyers.
Purchasing & Orders
How can I communicate with sellers?
You can communicate with sellers through:
- PREX internal chat system
- Seller contact form
- Direct contact information (if provided by the seller)
Registration & Verification
What are the requirements for seller registration?
To register as a seller:
- Have a legitimate business
- Be able to provide quality products
- Have capability to ship to target countries
- Guarantee timely response to customers
Product Management
How do I add my products?
After registration and completing your profile:
- Go to your seller panel
- Click on "Add New Product"
- Enter product information in English
- Upload high-quality images
- Select target countries
- Publish the product
Registration & Profile
How do I register as a service provider?
- Click on the "Sign Up" button
- Select account type as "Service Provider"
- Enter personal and business information
- Describe your services in the profile
- Specify covered regions
Service Management
How do I introduce my services to buyers?
You can:
- Create a complete profile in the Services section
- Categorize your services
- Display portfolio and past experiences
- Collect feedback from previous customers
- Use the chat system to communicate with customers